Privacy Policy

The new General Data Protection Regulation (GDPR) comes into effect May 25, 2018. This policy sets out what data we hold about you and how we process the data that we have for you. At the Causeway Dental Practice the confidentiality of personal information about our patients is taken very seriously. Our practice team must comply with these safeguards as part of their employment/contract for services at this practice.

What personal data do we hold?

To provide you with a high standard of dental care and attention here at the causeway dental practice, we need to hold personal information about you. This personal data includes:

  • Your past and current medical and dental condition; personal details such as your age, home phone number, email address and home address, mobile phone number and your general medical practitioner.
  • Radiographs, clinical photographs, study models
  • Information about the treatment that we have provided or propose to provide and its cost
  • Notes of conversations or incidents about your care, for which a record needs to be kept
  • Records of consent to treatment and treatment invoices
  • Correspondence relating to you with other healthcare professionals, for example in the Hospital.

Why do we hold information about you?

At the Causeway dental practice we need to keep a comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care. We will ask you annually to update your medical history and contact details.

How we process the data

We will process personal data that we hold about you in the following way:

  • Retaining information - we will retain your dental records while you are a practice patient and after you cease to be a patient, for 10 years for children until age 25, whichever is the longer. When this period of time has lapsed, your digital data is archived and is only deleted if specifically requested by you.

Security of information

Personal information about you is held in the practice’s computer system. The information is not accessible to the general public it is only accessible to authorized team members. Our computer system has secure audit trails and we back up information routinely.

Disclosure of information

To provide proper and safe dental care we may need to disclose personal information about you to:

- your general medical practitioner
- The hospital
- Other health professionals caring for you
- To your dental insurance company or schemes of which you are a member
- Agents and Third parties as required by legal and law

Disclosure will take place on the ‘need-to-know’ basis, so that only these individuals or organizations who need to know in order to provide care to you and for proper administration of Government will be given the information. Only that information that the recipient needs to know will be disclosed.

In very limited circumstances or when required by a law or court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent.

Where possible you will be informed of these requests for disclosure.

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object, however, this may affect our ability to provide you with dental care.